We continue to report on the plethora of serial plaintiffs who have collectively filed thousands of website accessibility lawsuits, primarily against small businesses, in state and federal courts throughout the country. These boilerplate lawsuits generally allege that these businesses’ websites are inaccessible to visually impaired individuals who use screen-reading software, thus denying them full and equal access to the goods or services offered on the websites.
There has been a recent wave of complaints filed by Angela Wahab, Ali Colak, Milagros Senior, Marcos Calcano, and Sylvia Santos, who, according to court records, have collectively filed more than 225 website accessibility lawsuits, the vast majority of which were filed in 2023.
- Wahab has filed 28 lawsuits since June 28, 2023, and Colak has filed 20 lawsuits since November 30, 2023. They are represented by Stein Saks, PLLC, which has filed more than 1,600 similar lawsuits.
- Senior and Calcano have collectively filed 138 lawsuits, including 17 since August 2023. They are represented by Gottlieb & Associates, which has filed more than 1,800 similar lawsuits.
- Santos has filed 53 lawsuits, including 21 since January 2023 (and six since November 1, 2023). She is represented by Nye, Stirling, Hale, Miller & Sweet LLP, which has filed hundreds of similar lawsuits in recent years.
As we have reported on numerous occasions, both state and federal lawmakers have taken steps in recent years to curb website accessibility lawsuits; however, to date, no legislation has been passed. In the absence of legislation or regulations promulgated by the US Department of Justice (DOJ), we recommend that businesses operating a website, mobile application, or both take steps to ensure that these online systems are accessible to users with disabilities and otherwise comply with federal, state, and local disability laws, in accordance with DOJ guidance issued in March 2022.
It should be noted that the DOJ submitted for publication in the Federal Register a notice of rulemaking under Title II of the Americans With Disabilities Act (ADA) that aims to improve access to websites and mobile applications for people with disabilities by creating a minimum standard for state and local governments to meet existing ADA obligations.
In the unfortunate event your business is served with one of these website accessibility lawsuits, please do not hesitate to contact the attorneys at Barclay Damon. We will continue to monitor the development of these cases.
If you have any questions regarding the content of this alert, please contact Rob Thorpe, partner, at rthorpe@barclaydamon.com, or another member of the firm’s Labor & Employment or Commercial Litigation Practice Areas or Hotels, Hospitality & Food Service Team.
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